BEE Window®’s Philosophy for Ensuring Customer Satisfaction

For the past 32 years, BEE Window® has been synonymous with high-quality and stress-free window replacement. Other than installing the industry’s most sought-after products, the real secret of our success is customer satisfaction. Ever since the inception of our window company in Fort Wayne, IN, focusing on ensuring 100% customer satisfaction in every project that we handle. Over 600,000 windows installed and 60,000 happy Hoosiers later, our ultimate goal remains the same.

Here are the four pillars of our philosophy, which is our guide in guaranteeing customer satisfaction:

Teamwork

Our most valuable asset is our people. From sales to service, all members of our team do their share by doing their unique responsibilities to the highest level. They’re the reason we’re efficient at everything we do.

More importantly, all individuals behind our organization are on board with the values we want to uphold. It’s proof of our long-standing culture of customer satisfaction.

Ethics

Our window replacement in Fort Wayne, Indiana, revolves around integrity. We promise what we can deliver and deliver what we promised. More than your business, the trust you give us means the world to us. We want to repay the confidence you place in our ability by exceeding your expectations.

We expedite the progress of your project without cutting corners. We prevent delays without shortchanging you with slapdash work. We strive to meet your budget without giving little value for your money. Our commitment to ethical business practices is the reason we have an A rating with the Better Business Bureau, which we’ve been accredited in since 1984.

Accountability

We take accountability for all of our actions. In case of product defects or workmanship errors, we always honor everything our powerful warranties state. We embrace sustainability and minimize our impact on the environment.

Measurement

We put our finger at the pulse of the market. One of the metrics we look at when measuring the quality of our service is customer diligence. We keep an eye of our friend and family referrals, which have always been the biggest source of our business.

With BEE Window, expect nothing but a positive home improvement experience. Call us today at (317) 283-8522 to schedule your appointment and tell us how you’d like your replacement windows in Fort Wayne, IN.